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Some off-campus MS Windows users experiencing problems

Issues with PC-cillin 2007

Denying access to certain applications, specifically the Generic Host Process for Win32 Processes application, when prompted by the PC-cillin Personal Firewall can cause Internet Web pages to no longer display. If you have already selected to Deny this application and are getting the message "The page cannot be displayed" when attempting to access Web pages, disabling the PC-cillin Personal Firewall or editing the Exceptions list to Allow this application will resolve the issue.

University IT recommends that (windows users) use the Windows Firewall, and once the PC-cillin software is installed, disable the Personal Firewall that is provided with PC-cillin 2007 unless you are familiar with configuring and setting and editing exceptions for it.

See How to Install Trend Micro PC-cillin Internet Security or contact Trend Micro technical support directly at 1-800-864-6027.

For instructions on enabling the Windows Firewall, see How to Enable/Disable the Windows Firewall in Windows XP Service Pack 2.

Contact Information

George W. Hopper Law Library
College of Law
University of Wyoming
Dept. 3035
1000 E. University Ave.
Laramie, WY 82071
Phone: (307) 766-2210
Fax: (307) 766-4044

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